What A Better Elevator Company Can Do for You in Winston-Salem.
As of April 17th, 2023, North Carolina has announced retroactive Compliance required by January 1st, 2025 for Door Lock Monitoring
Most folks ignore their stairs until something feels wrong.
We look at your residential stair walk system the same way we look at an elevator — find the issue early, fix it right the first time, and keep it boring for years.
Same-day inspection
We come out, walk every step, and tell you what’s loose, worn, or just getting old.
Railings that actually hold
We tighten, reinforce, or replace handrails so they take real weight without flexing.
Tread repair, not cover-up
Squeaky or cracked treads get replaced or reinforced — no cheap overlays that hide the problem.
Lighting that clears the path
We add or fix step lights and overhead fixtures so every tread is visible day or night.
Straight price, no surprises
You get the cost before we start. What we quote is what you pay — no add-ons, no upselling.
Over 20 years of vertical transport experience
Salathiel has been keeping elevators and stair walks safe for homeowners across Winston-Salem since the early 2000s. Here’s what a few of them say.
Salathiel showed up on time, found the issue with our stair lift in 10 minutes, and had it running smoothly the same afternoon. Straightforward guy, fair price.
Margaret D.
Homeowner, Winston-Salem
Our residential elevator was making a noise that worried my wife. Salathiel came out, diagnosed it as a worn roller guide, replaced it on the spot, and charged exactly what he quoted.
Tom R.
Retiree, Lewisville
I called three other companies before HerGro Secrets. Salathiel was the only one who picked up the phone on the first ring and came out the next morning. Rare to find service like that anymore.
Linda P.
Homeowner, Clemmons
Had a stair lift that kept jamming at the top. Salathiel walked me through a temporary fix over the phone so my mother could still use it, then came by to do the real repair two days later.
James K.
Family caregiver, Winston-Salem
Elevator repair in Winston-Salem
One person, one van, and a straight way of working that keeps residential elevators running safe and steady.
1
Technician per job
Salathiel handles every inspection, repair, and follow-up himself.
15+
Years in vertical transport
Experience in the industry, not just this neighborhood.
100%
Same-visit diagnosis
We find the issue and walk you through it before we touch a tool.
1
Van always stocked
Common parts ride with us so most repairs finish the same day.
Call for an estimate that actually covers the job
Salathiel gives you a clear price on the first call. No surprises, no upselling — just an honest quote for the work your elevator needs, plus same-day scheduling when possible.